Return/ Exchange Policy

We are sorry to hear that you are not completely satisfied with your recent purchase from Besick. We understand that sometimes items may not meet your expectations, and we are committed to providing excellent customer service to resolve any issues.

We are offering return on only damaged product received. Follow the below steps.

In order to initiate the return process, we kindly request that you follow the instructions below:

1. Carefully pack the item(s) you wish to return in their original packaging, ensuring they are protected during transit.

2. Include the following items in the return package:

   • The product(s) you are returning with original tag.
   • A copy of the original invoice or order confirmation. 

1. Address the package to: A-24, Besick,Navkar Paradise, Shop, Borivali West, Mumbai, Maharashtra 400092

2. Select a reputable courier service of your choice to ship the package. Please ensure that the package is adequately insured and trackable.

3. Kindly mail us the Details of the courier and Tracking ID at [email protected] .

4. Once we receive the returned package, our dedicated team will thoroughly inspect the item(s) for any signs of damage or wear. Please note that items must be in their original condition, unworn, unwashed, and with all tags attached for us to process the return.

5. Upon successful inspection, we will process your exchange within 3-5 business days.

6. If the exchange does not meet our criteria or if we identify any issues, we will contact you promptly to discuss further options.

We kindly request your cooperation in following the above procedure to ensure a smooth return process. If you have any questions or need further assistance, please don’t hesitate to contact or whatsapp our customer service team at +91 9773699251 or [email protected] . We are available to assist you.

Thank you for choosing Besick. We apologize for any inconvenience caused and appreciate your patience and understanding.

Note – Right now we are offering only exchanges on all orders.